The Wall Street Hotel

Stayed here just before Christmas and it was wonderful. Valet/Doorman took our stuff right to our room. Front desk was warm and welcoming. The hotel is beautiful and we loved the decorations. Cannot overstate how clean everything was. Rooms are comfortable and bathrooms have heated floors. Amazing hotel that we hope to come back to soon.

A Refreshing Stay at The Wall Street Hotel I recently had the pleasure of staying at The Wall Street Hotel, and it was a complete turnaround from the hotel we had previously been staying at. This place is a gem, especially if you're looking for a modern, clean, and bright hotel in the southern end of Manhattan. We were lucky to get a corner suite, which was not only spacious but also tastefully appointed. The attention to detail in the room's design and amenities was evident. The room service was amazing and thorough and the quality of the food was impressive. It's worth noting how exceptionally clean the rooms were. The housekeeping staff even left a lens cleaning cloth for my glasses, which I thought was a thoughtful touch. The hotel's staff, particularly in the bar, were outstanding. Our server went above and beyond to ensure we had a great experience, enhancing our overall stay with their attentive service. My family and I felt at ease in the bar and had great time connecting and chatting because it was conformable and not loud. While the hotel isn't close to many of the typical tourist sights, there's a certain appeal to the peace and quiet of the area. Plus, with the 2/3 (Penn Station) and 4/5 (Grand Central Station) trains nearby, you can be uptown in just 10-15 minutes, making it a convenient location for exploring the city and quiet down after a long day of crowds. The gym is clean and well designed. The only "knock" I would give the gym is that it doesn't have any machines (It does have treadmills and two Peloton bikes) but if you want to do exercises like pull downs or extensions, you'll have to use free weight instead. Like I said, this hotel is so good that this is the worst thing I can say about it. LOL I highly recommend The Wall Street Hotel to anyone needing to stay in this part of Manhattan. Its combination of modern comforts, exceptional cleanliness, and top-notch service make it a standout choice.

I chose this hotel for a one night stay in NYC, my first time in US and NYC. The hotel has a very pretty interior and the rooms are beautiful and made to make you feel very comfortable. Beautiful views as well. On the personnel side, valets are really welcoming and nice, the bar and reception staff not so much. Having a hospitality background, I expected a high standard of service here but all I got at the reception was pretty much what I could have done through a self check-in: get the room key. The reception staff does not want to get to know their guests or make them feel at home even if it‘s for one night. The first few minutes at the hotel totally missed the hospitality and warmth one expects from a 5 star hotel. I did not receive any information at the check-in, such as an overview of hotel amenities, when the check out time is, what is there to do in the vicinity or in the city in general. This made me wonder: what is the purpose of the reception here? To conclude, pretty interior of a hotel is nothing without its people and does not justify the high price of stay on its own.

Nice hotel, very friendly staff and a good location. I was upgraded because of FHR to a better room, the only complaint I have is I emailed them a few weeks ago for an anniversary gift and they were supposed to send something up which they never did. Also the breakfast on my room service came cold and they forget parts to it so needed to return. It was NYE so must have been a human error.

What a fantastic hotel - my partner and I both agree that we found our New York hotel. We stayed at The Wall Street Hotel for 1 night in August during a layover, and arrived after a red eye into New York. We got the hotel around 10am just to see if we could store our luggage there. Luckily, the front desk staff were able to get us a room early (with no extra cost) and we even got an upgrade. The room was fantastic and roomy (especially for NY) and the bed was comfy. The shower was especially nice as the water pressure was high. But the real winner were the amazing staff. We were greeted in the afternoon by cannoli’s left by the team, and we even got turn down service in the evening. There were small things that the room service team did that made our stay wonderful. The bar cart in our room was kept well stocked (the prices were not too bad by the way.) And the staff in the bar downstairs were so kind, and the drinks were great as well. All in all, one of the best hotels we’ve stayed at recently. It may be a bit pricey, but it’s well worth everything, as you will be treated well at this wonderful hotel.